Telecaller

Nefcon Systems Pvt Ltd is looking for a Telecaller to join its team in Malad West, Mumbai. The pay goes up to ₹20,000/month. There are 5 open positions.

In the employer’s words

Sales Coordinator. 1 - 2 Years Experience Compulsory.

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Verbal communication, CRM tools, Active listening, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Job details

• Location: Malad West, Mumbai, Maharashtra
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5

Apply today and take the next step in your career with Nefcon Systems Pvt Ltd.