Collection Dra Caller

Join Neha Ajay Shenoy (Gajanan Consultants) as a Collection Dra Caller in Thane West, Mumbai. The pay goes up to ₹25,000/month. There are 20 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Telugu, Marathi, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: English, Hindi, Marathi, Outbound, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Telugu, Marathi, Hindi, English

Pay and perks

Compensation: ₹18,000 – ₹25,000 per month.

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Openings: 20
• Job type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Neha Ajay Shenoy (Gajanan Consultants).