Customer Care Executive

Start your next role as a Customer Care Executive with Nehara Fashions Private Limited in Ghitorni, Delhi. Salary is up to ₹20,000/month. Freshers can apply. The team is filling 20 vacancies.

Note from the employer

Contact For Customers, Resolving Issues, Answering Questions, And Providing Information.Handling Concerns, Resolving Complaints, Offering Product Info, Gathering Feedback, And Potentially Upselling/Informing About Promotions. Often Fast-Paced, Requiring Strong Communication, Problem-Solving, And Empathy. And Business Generate. Type : Sales, Outbound | Languages : English, Hindi

Day-to-day work

As a Customer Care Executive, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy.

Salary

Compensation: ₹10,000 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound
• Languages: English, Hindi

Quick facts

• Work location: Ghitorni, Delhi, Delhi
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 20
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Click Apply to send your profile to Nehara Fashions Private Limited. It takes less than a minute.