Customer Care Executive

Neomotion Assistive Solutions Pvt. Ltd. is hiring a Customer Care Executive in Madhavaram, Chennai. Salary is up to ₹20,000/month.

Note from the employer

Handle Customer'S Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Outbound, Inbound | Languages : Kannada, Hindi, Tamil, Telugu, Kannada, English, Malayalam, Hindi, Tamil

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Kannada, Malayalam, Outbound, Tamil, Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Kannada, Hindi, Tamil, Telugu, Kannada, English, Malayalam, Hindi, Tamil
• Someone customer-first and polite

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Quick facts

• Job location: Madhavaram, Chennai, Tamil Nadu
• Openings: 1
• Work type: Work from office
• Timings: 9:30 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Neomotion Assistive Solutions Pvt. Ltd. today.