Senior Telesales Associate

Nerlkel is hiring a Senior Telesales Associate in Airoli, Mumbai. You can earn up to ₹30,000/month. There are 4 open positions. No experience? You can still apply.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Typing speed, Verbal communication, CRM tools, Active listening
• Basic English
• Freshers can apply
• A patient, polite attitude

Compensation

Compensation: ₹20,000 – ₹30,000 per month.

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 4
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

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