Tele Caller

Netcrease Global Services is looking for a Tele Caller to join its team in Ambernath West, Mumbai. 10 candidates will be hired for this role. Freshers can apply. You can earn up to ₹15,000/month.

Employer’s description

Note :- No Active Students. Job Description :- Actively Prospect New Clients And Explore Emerging Market Trends. Establish Strong, Long-Term Relationships With Both New And Existing Clients. Maintain Accurate Records Of Client Interactions And Sales Progress. Co-Ordinating With Other Teams And Giving Timely Updates To Client. Languages : English

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Position details

• Job location: Ambernath West, Mumbai, Maharashtra
• Vacancies: 10
• Job type: Full time
• Shift: 11:00 AM - 8:00 PM | Monday to Friday 11:00 AM - 5:00 PM | Saturday
• Interview: 12:00 PM - 5:00 PM | Monday to Friday 12:00 PM - 4:00 PM | Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Netcrease Global Services reviews applications regularly.