Field Collection Executive

Netscape Credit Management wants to bring on a Field Collection Executive for its Dahisar, Mumbai team. The pay goes up to ₹18,000/month. 2 candidates will be hired for this role.

Note from the employer

Customers Visit Karna Hai Payment Collect Karna Hai.

Pay and perks

The salary for this role is ₹16,000 – ₹18,000 per month.

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.

What we are looking for

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: Hindi and English, CRM tools, Complaint handling, Active listening
• Male Only
• Basic English
• Freshers can apply

Job at a glance

• Job location: Dahisar, Mumbai, Maharashtra
• Openings: 2
• Timings: 09:00 am - 07:00pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Netscape Credit Management reviews applications regularly.