Telecollection Executive

Looking for a Telecollection Executive role in Goregaon, Mumbai? Netscape Credit Management is hiring now. 5 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

Loan Recovery Telecalling Over The Phone. Languages : English, Hindi, Marathi

Compensation

Compensation: ₹14,000 – ₹20,000 per month.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Requirements

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi

Quick facts

• Location: Goregaon, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 09:00 am - 19:00pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Vacancies: 5

Apply today and take the next step in your career with Netscape Credit Management.