Customer Care Executive

A new Customer Care Executive role is open at Netvision Software Solutions, Sector 65 - Noida, Delhi. 5 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Job Title: Customer Care Executiveexperience: 0-3 Yearslocation: Noida Sector 65 Type: Full-Time Job Summary: We Are Looking For A Customer Care Executive (Cce) Who Can Serve As The First Point Of Contact Between The Organization And Its Customers. The Ideal Candidate Will Be Responsible For Handling Customer Queries, Comp. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Hindi, English

Pay and perks

Salary: ₹17,000 – ₹25,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Domestic, English, Hindi, Outbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Hindi, English
• You are customer-first and polite

Job details

• Job location: Sector 65 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Openings: 5
• Shift: 8:00 PM - 5:00 AM | Monday to Friday

Apply today and take the next step in your career with Netvision Software Solutions.