Senior Telecaller

Looking for a Senior Telecaller role in Dombivali East, Mumbai? New Vision is hiring now. Salary is up to ₹20,000/month. There are 2 open positions.

Note from the employer

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. 1 - 2 Years Experience Compulsory.

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹12,000 – ₹20,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, Hindi and English and CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Job location: Dombivali East, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Vacancies: 2
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — New Vision reviews applications regularly.