Senior Tele Caller

Newrise Solutions is looking for a Senior Tele Caller to join its team in Malad West, Mumbai. The pay goes up to ₹18,000/month. There are 5 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Domestic

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Domestic
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• You are customer-first and calm under pressure

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Malad West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Newrise Solutions reviews applications regularly.