Senior Tele Caller

Join Newrise Solutions as a Senior Tele Caller in Malad West, Mumbai. You can earn up to ₹20,000/month. 5 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Domestic

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Skills: Domestic
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic

Job details

• Location: Malad West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Apply today and take the next step in your career with Newrise Solutions.