Senior Tele Caller

Start your next role as a Senior Tele Caller with Newrise Solutions in Malad West, Mumbai. The pay goes up to ₹22,000/month. 5 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Type : Outbound, Domestic

Eligibility

• 2+ years of experience in a similar role
• Education: Tenth Pass
• Skills: Domestic, Outbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Domestic

Your responsibilities

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Pay and perks

The salary for this role is ₹20,000 – ₹22,000 per month.

Job at a glance

• Work location: Malad West, Mumbai, Maharashtra
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5

Click Apply to send your profile to Newrise Solutions. It takes less than a minute.