Customer Care Associate

Nexa Five has an opening for a Customer Care Associate based in Hoodi, Bengaluru. Great for first-time job seekers. You can earn up to ₹30,000/month. The team is filling 30 vacancies.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, International | Languages : Malayalam, Hindi, English

Your responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, International, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, International
• Languages: Malayalam, Hindi, English
• A calm under pressure, patient attitude

What you get

Compensation: ₹20,000 – ₹30,000 per month.

Position details

• Location: Hoodi, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to friday
• Work mode: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Nexa Five reviews applications regularly.