Senior Telecaller

Next-Gen Wealth Solutions Pvt Ltd is looking for a Senior Telecaller to join its team in Malad West, Mumbai. There are 2 open positions. Salary is up to ₹40,000/month.

Note from the employer

Make Outbound Calls To Prospective Clients. Explain Company Services. Generate And Qualify Leads. Schedule Appointments For Advisors. Maintain Call Records And Follow-Ups. Achieve Daily/Monthly Targets. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Marathi, Hindi, English

What you get

Compensation: ₹25,000 – ₹40,000 per month.

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Gujarati, Hindi, Marathi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Marathi, Hindi, English
• A patient, customer-first attitude

What the job involves

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Job details

• Work location: Malad West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Next-Gen Wealth Solutions Pvt Ltd reviews applications regularly.