International Voice Process Agent

Start your next role as an International Voice Process Agent with Nextgen Infratech Solutions Llp in Ghansoli, Mumbai. The pay goes up to ₹25,000/month. Great for first-time job seekers. The team is filling 20 vacancies.

Note from the employer

Us Calls. Type : International, Sales, Domestic

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, International, Sales
• Basic English
• Freshers can apply
• Type: International, Sales, Domestic
• Someone customer-first and patient

Compensation

Salary: ₹19,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Job location: Ghansoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Openings: 20
• Timings: 7: 30 PM - 4:30 AM | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by Nextgen Infratech Solutions Llp.