Tele Collection Executive (Dra)

Join Nextgen Infratech Solutions Llp as a Tele Collection Executive (Dra) in Ghansoli, Mumbai. The pay goes up to ₹21,000/month. The team is filling 30 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹18,000 – ₹21,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Complaint handling, Verbal communication and Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and polite

Job at a glance

• Location: Ghansoli, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Nextgen Infratech Solutions Llp reviews applications regularly.