Telecaller

Nextgen Infratech Solutions Llp has an opening for a Telecaller based in All Mumbai, Mumbai. Salary is up to ₹25,000/month. The team is filling 5 vacancies.

In the employer’s words

Require Telecallers. Languages : Malayalam, Bengali, Tamil, English

What the job involves

As a Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of Bengali, English, Malayalam and Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Bengali, Tamil, English
• Someone polite and patient

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Position details

• Job location: All Mumbai, Mumbai, Maharashtra
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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