Telecaller

Nextstep Hr Solution is looking for a Telecaller to join its team in Borivali West, Mumbai. Salary is up to ₹20,000/month. There are 30 open positions.

Note from the employer

Good Communication & Basic English , Handle Inbound & Outbound Call'S. Type : Outbound, Inbound, Sales, Domestic | Marketing | Languages : Tamil, Telugu, Malayalam, Kannada, Hindi, English

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marketing, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Marketing
• Languages: Tamil, Telugu, Malayalam, Kannada, Hindi, English
• A patient, polite attitude

Salary and benefits

The salary for this role is ₹10,000 – ₹20,000 per month.

Position details

• Job location: Borivali West, Mumbai, Maharashtra
• Work mode: On-site
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Nextstep Hr Solution today.