Manager

Nexttrade Technologies Pvt Ltd has an opening for a Manager based in Ambernath, Mumbai. The pay goes up to ₹35,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing

What you will do

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.

Pay and perks

You will be paid ₹20,000 – ₹35,000 per month.

Eligibility

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: Marketing, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing

Quick facts

• Location: Ambernath, Mumbai, Maharashtra
• Timings: 9:30 AM - 7 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Nexttrade Technologies Pvt Ltd reviews applications regularly.