Team Leader

Start your next role as a Team Leader with Nextus Global Services Pvt. Ltd. in Kalyan West, Mumbai. There are 5 open positions. You can earn up to ₹45,000/month.

Note from the employer

Handle International Calls. Manage Team Of Agents. Handling Escalations. Manageteam Sales Target. Motivate Team To Achieve Their Targets. Customer Retention. Coaching New Joiners, Guiding New Memebrs About Processes. More Than 2 Years Experience Compulsory. | Type : Sales, International | Languages : English

Pay and perks

Compensation: ₹35,000 – ₹45,000 per month.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, International and Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, International
• Languages: English
• A calm under pressure, customer-first attitude

Position details

• Location: Kalyan West, Mumbai, Maharashtra
• Shift: 8:00 PM - 5:00 AM | Monday to Friday
• Work mode: Work from office
• Job type: Full time
• Interview: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Nextus Global Services Pvt. Ltd..