International Bpo Executive

Niftel communication is hiring an International Bpo Executive in Thane West, Mumbai. The team is filling 15 vacancies. The pay goes up to ₹25,000/month. No experience? You can still apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Outbound, Domestic, Sales | Languages : English

Salary and benefits

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

What the job involves

As an International Bpo Executive, your work will include:

• You will meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Inbound, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound, Domestic, Sales
• Languages: English

Position details

• Job location: Thane West, Mumbai, Maharashtra
• Interview timings: 12:00 AM - 6:00 PM | Monday to Friday
• Work mode: Work from office
• Openings: 15
• Job type: Full time
• Shift: 7:30 PM - 5:30 AM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Niftel communication reviews applications regularly.