Tele Caller

Start your next role as a Tele Caller with Nihs Technosoft Pvt. Ltd. in Dahisar East, Mumbai. There are 5 open positions. The pay goes up to ₹15,000/month.

Employer’s description

Make/Receive Calls To Customers Or Prospects, Explaining Services, Handling Queries, Generating Leads, And Maintaining Call Records. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone calm under pressure and patient

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Dahisar East, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: On-site
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Nihs Technosoft Pvt. Ltd.. It takes less than a minute.