Customer Care Executive

Start your next role as a Customer Care Executive with Nimbus Ites Limited in Sector 63 - Noida, Delhi. Freshers can apply. The team is filling 5 vacancies. The pay goes up to ₹14,500/month.

Employer’s description

Customer Care Executive. Type : Inbound

Your responsibilities

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Someone customer-first and polite

Salary

The salary for this role is ₹12,000 – ₹14,500 per month.

Quick facts

• Work location: Sector 63 - Noida, Delhi, Delhi
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site
• Openings: 5
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Nimbus Ites Limited.