Customer Care Executive

Looking for a Customer Care Executive role in Nerkundram, Chennai? Nissan is hiring now. The team is filling 4 vacancies. The pay goes up to ₹25,000/month.

Note from the employer

The Customer Relationship Executive Will Be Responsible For Handling Customer Interactions, Follow-Ups, And Ensuring A Smooth Customer Experience Throughout The Sales And Service Required: Candidates With Previous Experience In The Automobile Industry, Especially In Sales, Service, Or Customer Relationship Roles, Will Be Preferred. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Tamil, English

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, Inbound, Outbound, Tamil
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Tamil, English
• A polite, calm under pressure attitude

Salary

Compensation: ₹20,000 – ₹25,000 per month.

Job details

• Location: Nerkundram, Chennai, Tamil Nadu
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Nissan reviews applications regularly.