Education Counsellor

Nitms is looking for an Education Counsellor to join its team in Thane West, Mumbai. The pay goes up to ₹20,000/month.

In the employer’s words

Tele Counselling To Work Class People For Further Education. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Real Estate

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Real Estate
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Real Estate
• A customer-first, patient attitude

Roles and responsibilities

As an Education Counsellor, your work will include:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Pay and perks

You will be paid ₹18,000 – ₹20,000 per month.

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Nitms reviews applications regularly.