Education Counsellor

A new Education Counsellor role is open at Nitms, Thane West, Mumbai. The team is filling 3 vacancies. Salary is up to ₹25,000/month.

Employer’s description

Looking For Educational Televcaller To Ernroll Student In Reputated Distance Institute By Their Calling. 1 - 2 Years Experience Compulsory. | Type : Sales

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• A calm under pressure, polite attitude

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Vacancies: 3

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