Field Collection Executive

A new Field Collection Executive role is open at Nomisma Mobile Solutions Pvt. Ltd., Ghatkopar, Mumbai. The team is filling 2 vacancies. Salary is up to ₹30,000/month.

In the employer’s words

Visit Customers To Collect Overdue Payments For Business Loans In The Assigned Territory. Follow Up With Customers, Negotiate Repayments, And Achieve Collection Targets.Update Collection Records And Payment Status Accurately In The System.2 - 5 Years Of Field Collection Experience In Nbfc, Banking, Or Fintech Preferred. More Than 2 Years Experience Compulsory.

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of Hindi and English, Verbal communication, Active listening and Complaint handling
• No English required
• More Than 2 Years Experience Compulsory.
• You are polite and customer-first

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Compensation

Compensation: ₹15,000 – ₹30,000 per month.

Job details

• Location: Ghatkopar, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 10:00 AM - 7:30 PM | Monday to Saturday
• Openings: 2
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Nomisma Mobile Solutions Pvt. Ltd. today.