Team Leader (Tl)

Nomisma Mobile Solutions Pvt. Ltd. has an opening for a Team Leader (Tl) based in Sakinaka, Mumbai. There are 4 open positions. Salary is up to ₹45,000/month.

Note from the employer

Team Leader Business Loan Responsible For Managing Sales Team And Achieving Monthly Targets.Drive Sourcing Of Unsecured Business Loans And Ensure Smooth Case Processing.Monitor Team Performance, Maintain Tat And Portfolio Quality.25 Years Of Experience In Business Loan/Nbfc/Dsa Required. More Than 2 Years Experience Compulsory. | Type : Outbound

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• 2+ years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with Outbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• A patient, calm under pressure attitude

Salary

Compensation: ₹25,000 – ₹45,000 per month.

Quick facts

• Work location: Sakinaka, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Openings: 4
• Job type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Nomisma Mobile Solutions Pvt. Ltd..