Telesales Manager

Join Nomisma Mobile Solutions Pvt. Ltd. as a Telesales Manager in Thane West, Mumbai. 2 candidates will be hired for this role. The pay goes up to ₹60,000/month.

Note from the employer

Lead And Manage The Business Loan Telesales Team To Achieve Monthly Sales Targets.Drive Lead Conversion, Team Productivity, And Overall Sales Performance. Coach, Monitor, And Motivate Team Members While Tracking Daily Kpis And Mis.4+ Years Of Telesales Experience With Team Handling In Nbfc, Banking, Or Fintech Preferred. More Than 2 Years Experience Compulsory.

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, Typing speed, Hindi and English, Complaint handling
• No English required
• More Than 2 Years Experience Compulsory.
• You are patient and polite

What you will do

• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹30,000 – ₹60,000 per month, based on skills and experience.

Job details

• Location: Thane West, Mumbai, Maharashtra
• Vacancies: 2
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

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