Inside Sales Executive

Nonagon Executive Research wants to bring on an Inside Sales Executive for its Churchgate, Mumbai team. Salary is up to ₹25,000/month. There are 2 open positions.

Employer’s description

Monitor Customer Interactions And Ensure Timely Follow-Ups-Handle Customer Queries, Complaints, And Feedback -Professionally, Track Leads, Conversions, And Customer Lifecycle Stages. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, English

Salary and benefits

Compensation: ₹20,000 – ₹25,000 per month.

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What we are looking for

• 1–2 years of relevant experience
• Education: Tenth Pass
• Comfortable with English, Hindi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, English
• A polite, patient attitude

Quick facts

• Location: Churchgate, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Nonagon Executive Research.