Senior Telesales Officer

Nonagon Executive Research wants to bring on a Senior Telesales Officer for its Thane, Mumbai team. Salary is up to ₹30,000/month. The team is filling 2 vacancies.

In the employer’s words

Monitor Customer Interactions And Ensure Timely Follow-Ups-Handle Customer Queries, Complaints, And Feedback -Professionally,Track Leads, Conversions, And Customer Lifecycle Stages. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Hindi, English

Compensation

The salary for this role is ₹25,000 – ₹30,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Hindi, English
• A patient, calm under pressure attitude

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Position details

• Work location: Thane, Mumbai, Maharashtra
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10 AM - 7 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

Apply today and take the next step in your career with Nonagon Executive Research.