Vendor Management Executive

Start your next role as a Vendor Management Executive with Nonagon Executive Research in Malad West, Mumbai. You can earn up to ₹25,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What you get

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone customer-first and polite

Position details

• Location: Malad West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work mode: Office-based
• Working hours: 9pm to 6am || 10pm to 7am (Night shift)

Apply today and take the next step in your career with Nonagon Executive Research.