Kyc Executive

Novac Technology Solutions Private Limited wants to bring on a Kyc Executive for its Ghansoli, Mumbai team. The team is filling 2 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Hiring For Video Kyc Executive, Must Have Experience And Good Communication Skills, 9:30Am To 6:30Pm, Overall 6 Weekoffs Monthly. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Marathi, Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi, Inbound, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Marathi, Hindi, English
• A customer-first, patient attitude

Salary and benefits

The salary for this role is ₹18,000 – ₹20,000 per month.

Your responsibilities

• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Ghansoli, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Novac Technology Solutions Private Limited reviews applications regularly.