Telecaller Cum Counsellor

Nsam Academy is hiring a Telecaller Cum Counsellor in Kharghar, Mumbai. You can earn up to ₹25,000/month.

Employer’s description

Candidate Profile: Candidates With Prior Experience In Educational Calling, Student Counselling, Or Counselling Calls Will Be Preferred. Good Communication And Convincing Skills. Should Be Confident In Speaking With Students And Parents. Experience In Handling Enquiries, Follow-Ups, And Converting Leads Into Admissions Will Be An Added Advantage. Freshers With Excellent Communication Skills May Also Apply.Key Responsibilities: Calling Prospective Students And Parents Counselling Them Regarding Courses And Admissions Following Up With Leads And Enquiries Maintaining Records Of Calls And Follow-Ups Assisting In The Admission Processinterested Candidates Can Apply Through Indeed And Share Their Cv With Us.We Look Forward To Welcoming The Right Candidate To Our Team. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Hindi, Marathi

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Hindi, Marathi

Salary

You will be paid ₹15,000 – ₹25,000 per month.

Your responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• You'll meet quality, call-handling and satisfaction targets.

Position details

• Location: Kharghar, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 1
• Work mode: Work from office
• Job type: Full time
• Working hours: 10.00 am - 6:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Nsam Academy today.