Customer Care Executive

Nsb Bpo Solutions Limited (M/S Nsb Bpo Solutions Limited) has an opening for a Customer Care Executive based in Sector 58 - Noida, Delhi. Salary is up to ₹22,000/month. No experience? You can still apply. There are 30 open positions.

Employer’s description

Handle Inbound Calls. Type : Inbound

Salary

The salary for this role is ₹15,000 – ₹22,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Inbound
• No English required
• Freshers can apply
• Type: Inbound

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Sector 58 - Noida, Delhi, Delhi
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Nsb Bpo Solutions Limited (M/S Nsb Bpo Solutions Limited) today.