Customer Care Executive

Start your next role as a Customer Care Executive with Nsb Bpo Solutions Limited (M/S Nsb Bpo Solutions Limited) in Sector 58 - Noida, Delhi. No experience? You can still apply. 30 candidates will be hired for this role. Salary is up to ₹20,000/month.

Employer’s description

Handle Inbound Calls.

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Verbal communication, CRM tools, Hindi and English, Active listening
• Basic English
• Freshers can apply
• You are customer-first and polite

Quick facts

• Location: Sector 58 - Noida, Delhi, Delhi
• Employment type: Full time
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Nsb Bpo Solutions Limited (M/S Nsb Bpo Solutions Limited) today.