Customer Care Executive

A new Customer Care Executive role is open at Nsb Bpo Solutions Limited (M/S Nsb Bpo Solutions Limited), Sector 58 - Noida, Delhi. The team is filling 30 vacancies. The pay goes up to ₹20,000/month.

Employer’s description

Handle Inbound Calls And Resolve Customer Quires. Languages : Hindi

Day-to-day work

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What you get

Compensation: ₹13,000 – ₹20,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Hindi
• No English required
• Freshers can apply
• Languages: Hindi
• A patient, calm under pressure attitude

Job at a glance

• Job location: Sector 58 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Nsb Bpo Solutions Limited (M/S Nsb Bpo Solutions Limited).