Telecaller

A new Telecaller role is open at Nupur Sudhir Parkar (Sarathi Financial Services), Vashi, Mumbai. Salary is up to ₹20,000/month. Freshers can apply. There are 7 open positions.

Note from the employer

A Telecaller Is Responsible For Initiating Outbound Calls Or Handling Inbound Calls To Promote Products, Services, Or Support Customers. They Engage Prospects, Generate Leads, Close Sales, And Maintain Accurate Customer Databases (Crm). Success Requires Excellent Communication, Negotiation, And Telephone Etiquette To Meet Daily/Monthly Targets. Type : Sales | Marketing | Languages : Marathi, Hindi, English

Salary

The salary for this role is ₹13,500 – ₹20,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with English, Hindi, Marathi, Marketing, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Marathi, Hindi, English
• A customer-first, patient attitude

Key responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Vashi, Mumbai, Maharashtra
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 7
• Job type: Full time
• Interview: 10:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Nupur Sudhir Parkar (Sarathi Financial Services).