Customer Support Representative (Cs...

Oaksphere Private Limited is hiring a Customer Support Representative (Cs... in Ghansoli, Mumbai. 18 candidates will be hired for this role. You can earn up to ₹30,000/month.

In the employer’s words

Health And Life Insurance, Monthly Unlimited Incentives. Daily Appreciation, Want Experience In Health Insurance Or Life Insurance, Ghansoli Location. 1 - 2 Years Experience Compulsory. | Languages : Marathi, English, Hindi

Salary

You will be paid ₹20,000 – ₹30,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, English, Hindi
• A patient, polite attitude

Roles and responsibilities

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Position details

• Job location: Ghansoli, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 18
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Oaksphere Private Limited reviews applications regularly.