Team Leader

Looking for a Team Leader role in Thane West, Mumbai? Oaksphere is hiring now. 3 candidates will be hired for this role. You can earn up to ₹35,000/month.

Employer’s description

To Lead A Team Of Telecalling Associates To Achieve A Consistent Sales Performance.Experience - Minimum 1-2 Yrs Bpo Experience As A Team Leader In Sales Process. More Than 2 Years Experience Compulsory. | Type : Outbound, Sales, Domestic | Languages : Hindi, English

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Sales, Domestic
• Languages: Hindi, English
• Someone customer-first and polite

Salary

The salary for this role is ₹30,000 – ₹35,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Thane West, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 3
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Oaksphere today.