Customer Care Executive

Ocube Services Private Limited () is looking for a Customer Care Executive to join its team in Sector 63 - Noida, Delhi. No experience? You can still apply. Salary is up to ₹18,000/month. The team is filling 25 vacancies.

Note from the employer

Ocube Is Hiring For Customer Care Executive For Difference Process. Candidates Should Have Basic Communication And Basic Computer Knowledge.Ocube Is Dubai Based Mnc Bpo. Type : Domestic | Languages : English, Hindi

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi
• A calm under pressure, customer-first attitude

What the job involves

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹14,000 – ₹18,000 per month.

Job details

• Job location: Sector 63 - Noida, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 25

Click Apply to send your profile to Ocube Services Private Limited (). It takes less than a minute.