Customer Care Executive

Join Olive Green Consulting Llp as a Customer Care Executive in JP Nagar, Bengaluru. The pay goes up to ₹28,000/month. The team is filling 30 vacancies.

Employer’s description

Handle Inbound And Outbound Customer Calls.Respond To Customer Queries Via Phone, Email, Chat, And Social Media.Resolve Customer Complaints In A Timely And Professional Manner. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English, Hindi

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English, Hindi
• Someone polite and customer-first

Salary

You will be paid ₹20,000 – ₹28,000 per month.

Job details

• Work location: JP Nagar, Bengaluru, Karnataka
• Vacancies: 30
• Work type: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Olive Green Consulting Llp today.