Customer Care Executive

A new Customer Care Executive role is open at Olive Green Consulting Llp, DLF Phase 1 - Gurgaon, Delhi. Salary is up to ₹30,000/month. 30 candidates will be hired for this role.

In the employer’s words

Handle Inbound And Outbound Customer Calls Professionally. Respond To Customer Inquiries Regarding Solar Products And Services. Generate And Qualify Leads For The Sales Team. Schedule Site Visits, Installations, And Service Appointments. Resolve Customer Complaints And Escalate Complex Issues To The Concerned Team. Maintain Accurate. Type : Inbound, Outbound | Languages : English, Malayalam, Kannada, Tamil, Telugu

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹20,000 – ₹30,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with English, Inbound, Kannada, Malayalam, Outbound, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English, Malayalam, Kannada, Tamil, Telugu

Job at a glance

• Job location: DLF Phase 1 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Olive Green Consulting Llp.