Inside Sales Executive

Olive Green Consulting LLP has an opening for an Inside Sales Executive based in Saki Naka, Mumbai. There are 30 open positions. The pay goes up to ₹35,000/month.

Employer’s description

Customer Support Executive Handles Customer Queries Through Calls, Email, Or Chat.Customer Care Executive Resolves Complaints, Provides Information, And Assists Customers.Voice Process Executive Handles Inbound/Outbound Customer Calls.International Customer Support Executive Supports International Customers, Usually Requiring Good Englis. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic | Languages : English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic
• Languages: English

Salary and benefits

The salary for this role is ₹25,000 – ₹35,000 per month.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Saki Naka, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time

Apply today and take the next step in your career with Olive Green Consulting LLP.