Telecaller

A new Telecaller role is open at Olives supplier and marketers, Andheri West, Mumbai. Salary is up to ₹15,000/month. The team is filling 6 vacancies.

Note from the employer

The Role Involves Making Outbound Calls To Patients For Post-Treatment Follow-Ups To Check Issues, Treatment Effectiveness, Side Effects, And Overall Satisfaction. Responsibilities Include Understanding Patient Concerns, Tracking Progress, Coordinating With Doctors And Clinic Team For Escalations, Maintaining Call Logs And Feedback In Crm, And Driving Patient Retention And Trust For Hair Treatment Medicines. Candidate Must Be 12Th Science Pass With 0-2 Years Experience In Bpo, Healthcare, Pharma, Or Beauty Preferred. Excellent Communication In Hindi, English & Marathi Required. Should Be Empathetic, Patient-Centric, And Target-Oriented. Ctc As Per Industry Standards Incentives. Type : Outbound, Sales | Marketing

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Marketing, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Marketing
• A customer-first, patient attitude

Quick facts

• Location: Andheri West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Openings: 6
• Shift: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Olives supplier and marketers.