Customer Service Operations - Air I...

Start your next role as a Customer Service Operations - Air I... with OM FREIGHT FORWARDERS LIMITED (Om Freight Forwarders Ltd) in Andheri East, Mumbai. No experience? You can still apply. You can earn up to ₹25,000/month.

In the employer’s words

Manage Air Import Enquiries, Bookings, And Coordination With Airlines, Agents, And Internal Teams.Handle Documentation And Track Shipments With Timely Updates To Customers. Ensure Smooth Clearance, Delivery, And Resolution Of Operational Issues .Maintain Records Support Director With Mis Reports, Emails, Meeting Coordination. Languages : Marathi, Hindi, English

Salary

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

What we are looking for

• Ideal for freshers starting their career
• Education: Graduate
• Skills: English, Hindi, Marathi
• Male Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• Someone calm under pressure and polite

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

Job details

• Work location: Andheri East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by OM FREIGHT FORWARDERS LIMITED (Om Freight Forwarders Ltd).