Dialer Officer

Om Sai Credit Collection Servicess Pvt Ltd has an opening for a Dialer Officer based in Ghatkopar West, Mumbai. The team is filling 5 vacancies. The pay goes up to ₹40,000/month.

Employer’s description

- Hands-On Experience On Sampark Dialer And Dialshree Dialer.- Experience In Managing Banking & Nbfc Default Collection Campaigns.- Knowledge Of Campaign Creation, Data Allocation, Dialer Optimization, And Mis Reporting.- Strong Understanding Of Collection Kpis And Call Center Operations.- Good Excel And Reporting Skills. More Than 2 Years Experience Compulsory. | Languages : English, Marathi, Hindi

Day-to-day work

• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.

Requirements

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Marathi, Hindi
• Someone calm under pressure and polite

Salary

Compensation: ₹25,000 – ₹40,000 per month.

Quick facts

• Job location: Ghatkopar West, Mumbai, Maharashtra
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Om Sai Credit Collection Servicess Pvt Ltd today.