Customer Support Representative (Cs...

Omega Management Services is hiring a Customer Support Representative (Cs... in Malad West, Mumbai. The team is filling 30 vacancies. Great for first-time job seekers. You can earn up to ₹60,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, International | Languages : English

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: English
• You are polite and calm under pressure

Salary and benefits

You will be paid ₹15,000 – ₹60,000 per month.

Key responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Malad West, Mumbai, Maharashtra
• Work type: On-site
• Openings: 30
• Working hours: Rotational shifts | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Omega Management Services.