Customer Care Executive

One Point One wants to bring on a Customer Care Executive for its Sector 18 - Gurgaon, Delhi team. 20 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

Customer Support. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A polite, customer-first attitude

What you will do

As a Customer Care Executive, your work will include:

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.

What you get

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Job details

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Employment type: Full time

Ready to start? Upload your resume and apply to One Point One today.